About ISHS

Update: ISHS will be closed over the Jubilee Bank Holiday from Thursday 2/6/2022 opening 8am on Monday 6/6/2022.  

Over the bank holiday weekend if you have concerns you may have had contact with someone with a confirmed case or may have symptoms of Monkeypox as detailed below, please self-isolate and call NHS 111 for further advice informing them you have contacted the service 
or
contact the service anytime on Monday 6th June. If you are feeling unwell and it is an emergency, please contact 999.

Please do not attend the clinic without contacting us first and avoid close personal or sexual contact with others until you know that this is not Monkeypox.

Monkeypox

Monkeypox is a rare infection that's mainly found in parts of west or central Africa. There have been some recent cases in the UK, but the risk of catching it is low.

Monkeypox is a viral infection usually associated with travel to West Africa. It is usually a mild, self-limiting illness and is spread by very close contact with someone with monkeypox. Most people recover within a few weeks.


The risk to the UK population is low. However, recent cases are mainly reported in gay, bisexual and other men who have sex with men and, as the virus spreads through close contact, we are advising those in this community to be alert to any unusual rashes or lesions on any part of their body, especially their genitalia, and to contact sexual health services if they have concerns.

Symptoms

  • Unusual rashes or lesions on the body such as the face or genital area
  • Fever
  • Muscle aches
  • Chills and exhaustion
  • Headaches
  • Swollen lymph nodes


If you are concerned you may have monkeypox symptoms – however mild:

Contact NHS 111 or call ISHS Coventry on 0300 020 0027 for further advice.

Please do not attend the clinic without contacting us first.

Avoid close personal or sexual contact with others until you know that this is not monkeypox.


More information can be found here.

General Sexual Health Symptoms/Concerns

  • If you have symptoms or concerns, please call 0300 020 0027 and select option 2 between 8-8:30am (Monday to Friday)  
  • You will be placed on the Triage list for a call back the same day, where your needs will be assessed and the appropriate appointment will be made for you as either a telephone or face to face consultation.
  • Unfortunately, we cannot guarantee the time you will be called back.
  • If you miss your call back, we may not be able to call you back again.
  • Due to demand Telephone Triage may close early once the Triage list is full. If your call is "cut off" this means all our operators are busy, please dial again.

No Symptoms/Concerns

If you have no symptoms and wish for a routine check-up you can order a kit online here as long as you are aged 16 or over, under 16’s will need to make an appointment to be seen face to face.

Contraception

To make an appointment for Contraception please call the service (0300 020 0027 option 2) any time after 9am Monday to Friday and the appropriate appointment will be made for you as either face to face or over the phone. Please note that contraception appointments are made no more than 2 weeks in advance and due to demand the appointment availability can fluctuate. 

If you require Emergency Contraception please call 0300 020 0027 and select Option 2 and ask to speak to the Triage Nurse for advice, or you can search for your nearest Emergency Contraception Provider here.

Please accept our apologies to ensure our services remain Safe and COVID Secure our Drop In/Open Access Clinic is Closed and we have suspended our Online Booking Service.

Our Current Opening Times are

Current Opening Times

 

Monday

Tuesday

Wednesday

Thursday

Friday

AM

9:00-11:30

9:00-11:30

9:00-11:30

9:00-11:30

9:00-11:30

PM

13:30-16:00

12:30-15:00

13:00-15:00

13:30-16:00

13:30-15:00

Evening

 

16:00-18:30

  16:30-18:30  

If you are attending the department, we kindly ask that you wear a face mask or covering, this is to ensure that service users, patients, visitors and staff continue to be protected.  

 

Our Integrated Sexual Health Service can help you with care and advice on sexually transmitted infections and contraception in Coventry. All services are completely free and confidential, including for under 16s.

Find out more

Where can I go?

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Find us

Find Us

ISHS
City of Coventry Health Centre
Stoney Stanton Rd
Coventry
CV1 4FS


Tel: 0300 020 0027